Optimizing Images for Microsite Pages and Emails

Wednesday, November 11, 2009 by Jim Stafford

Let’s face it -- we’ve all gone to website pages that take forever to load.  Sometimes, the load times are so long, I just close the window or hit return and hope a competitor’s webpage loads faster.  So, what’s the culprit here?  Typically it’s a large Flash file or just a page with one or more images that have not been optimized for the web.  Non-optimized images and long page load times adversly affect conversion rates and marketing campaign results.  Whether you’re building a simple webpage, a marketing oriented microsite or an email, images must be optimized for the web. 

Optimizing images for email and microsite pages is the act of finding the sweet spot between a great looking image that takes too long to download and a grainy image that downloads in a second at dial-up speeds of 56kps.  The idea is to modify the image to retain a nice rendering while decreasing the overall file size.  Optimization becomes more and more critical as we add more and more images to any microsite page.

There are a number of software packages out there that allow you to resize images – Photoshop, Fireworks and Paint Shop are a few of the most popular.  By resizing, I mean changing the absolute size in pixels, as well as the file size itself.  Changing file size refers to changing the amount of data compression used for an image.  The most common image files used for the web are JPEG, GIF and PNG.  The difference in JPEG, GIF and PNG is the way they compress data.  GIF and PNG compression work almost exactly the same, but PNG often produces slightly smaller files.  JPEG compression is designed to optimize images with fine gradiations of color, while GIF and PNG are better at compressing images with large areas of color, such as illustrations.  The more you compress JPEG files, the more artifacts you see.  This is because you are actually removing “data” from the file.  Here are a few JPEG examples I created using Fireworks.

JPEG Compression Example

Look at the captions below each of the images.  The original uncompressed image on the left is 96K and would take 15 seconds to download if you were using a dial-up connection.  The image on the right manitains almost the same overall quality but has been compressed to less than 25% of the original file size, resulting in only a three second download.  Now imagine that there are four images on this page that are these sizes.  A webpage using non-optimized images would take 60 seconds to fully render, while a webpage using optimized images will only take 12 seconds.  This is the difference between losing and gaining customers that visit your web and microsites.  As you can see, "size" really does matter!

While GIF and PNG compressions do not actually lose “data” like JPEG compression, they do lose color fidelity.  GIF and PNG files are limited to 256 colors or less.  When compressing these files, we typically move to 32, 24 or 8 colors.  Here are a couple of examples of compression using PNG files.

PNG Compression Example

The above images are virtually identical in appearance.  However, by looking at the captions, you can see that the 16 color, 8-bit image on the right is only about a third of the size of the original.  

Many companies today are adopting marketing management technology that allows marketers to easily create their own marketing campaigns, emails and microsites.  This is great, but companies need to also put safeguards in place to protect their brand.  This is where marketing asset management comes into play. That is, the notion of creating assets like logos and other images that have been optimized and approved for use in marketing campaigns.  Please feel free to visit our blogs on Brand Asset Management to learn more.


Inbound vs. Outbound Marketing

Friday, October 9, 2009 by Rob McLaughlin

As a company, Aprimo spent many years in a software category (marketing resource management) that most marketers knew little about.  This category focused on the "back office" of marketing, helping the marketer manage their projects, their budget, and their marketing assets.  However, most marketing organizations 10 years ago did this with spreadsheets and file systems (and many of them still do today!  p.s. we still would like to talk to you!).

When you live in a category for a long time that does not have general awareness, you get addicted to outbound marketing.  This is because you are constantly having to "reach out" to educate someone about what you do, why it is important, and why they should care.

Times have changed at Aprimo, and now we are serving many markets that have ready, willing buyers looking to solve the problems they have today with software we offer.  However, it is interesting that our marketing was slow to change.  We became addicted to outbound.  Even though there are many marketers now looking to solve problems like email marketing, search engine marketing, campaign management, and more, we have built an engine that tries to "call everyone" asking if they want to solve the problem vs. putting up a sign saying "we solve this" and letting them find us.

Ok, a sign is a simplistic example.  However, effective PPC campaigns are just not something we think first about.  For instance, there were 700,000 people looking for "email marketing software" this month.  However, we never seriously tried to win that search term.  Instead, we will place millions into channels calling people about email marketing hoping they happen to be one of the 700,000 that already told us they were looking via search.

Times are changing at Aprimo and so is our marketing approach.  In the coming months, we are going to be investing more and more on inbound channels.  However, habits are hard to break and this change does not come easily.  I imagine we are not the only company struggling to break such habits!

 


Marketing Pain Points- Collateral Damage

Friday, September 25, 2009 by J. Dreesen
OK, you're in the middle of a new product launch.
You've got your launch plan and have developed your product positioning.
You've identified your target markets, ID'd your competitors, and you're creating all your supporting material.  Your strategic agency is developing your offline and online awareness and product brand campaigns.  Your PR agency is beating down the editorial doors, and getting your executives on speaking schedules.  Your ecommerce agency is creating banner ads and your product website pages.  Your local, tactical agency is creating sell sheets, product overviews, templates for white papers and research notes and training materials.  You have Sales kits, Product kits, Media kits.......It's a lot of stuff!
So, how do you keep track of all the collateral? 
Well, you can keep files, with sticky notes, that let you know location of the original files.
OR, you can look into marketing automation tools that can keep track of everything for you!
Yes, there is a whole category of tools out there to help you automate, track and manage your marketing collateral.  Look into Marketing Asset Management, to help aleve your "collateral damage".

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