B2B Marketing Digital Conference in London

Friday, November 20, 2009 by Robin Collyer
Thanks to Joel and James for a thought-provoking event on Wednesday - Pull Marketing, Social CRM and Influencer Marketing - Twitter Tag #b2b21c

Stephen Mills from O2 advised that you only have 4 seconds to capture interest so RELEVANCY is key if you want to drive campaign results.

Given the volume of communications that we are all trying to manage, you can see why Marketing Management Technology is so popular right now.

Will Schnabel explored the shift of power from vendor to buyer in the sales process - the hunted become the hunters and use multiple channels to inform themselves (Tom Chapman advised that 1 in 5 tweets mentions a brand, product or service). With 70% of leads not being "ready now", event trigger marketing and lead automation are no longer optional tools for the B2B marketer.

Katie and Pamela from Volume informed us that 69% B2B decision makers use social networks and 90% participate in video - thanks for sharing the Oracle case study on Enterprise Performance Management TV.

David Beard re-enforced the message that Sage don't just do finance software! They are doing a great job "keeping the conversation going" around their CRM solutions and interacting with any interest they observe.

"Too much noise" was the message from James Hanson. Every prospect you are speaking to is likely to have at least 5 influencers. Empathy is key - understand what drives the influencers and adapt your marketing plans accordingly. Thanks to Drew Nicholson for sharing the influencer experience at Cisco Webex.

Great energy from Prof Merlin Stone. Are we approaching a tipping point similar to the explosion of telephone marketing 20 years ago? Web 2 has given the customer parity with the supplier this time. Hyper-competition makes planning very difficult - best to be guided by how you would like your customers to talk about you.

A stimulating debate, led by Scot Mckee from Birddog and Steve Kemish from Cyance, forced us to consider whether traditional forms of B2B marketing were dead and that we all need to migrate to digital. Despite protestations from Joel, the panel - and audience - migrated to the middle ground and the much maligned word "Integration".

Guess I'll have to be careful about how much I reference the ability to integrate all your marketing efforts in Aprimo Marketing Studio!

Online Anonymity

Tuesday, September 29, 2009 by Barbara Kovacs

One of the things that I love about online surfing is my anonymity.   Last week, I hit a site that asked me all sorts of questions which I answered but not truthfully 'cause I just wanted to get to the next page. I answered that... 'I love Green Day and would like to see more of them. How did I know they are a rock band?   

Now, because of that innocous questionaire that I filled out I am getting some event trigger marketing emails that reflect my stupid answers. On one hand it is cool that companies can create brand content and deliver it through digital marketing avenues but unfortunately there is no way for them to register or measure the truth.  Since I work in marketing automation software as a lead generation specialist, the personal experience with 'Green Day' hit me between the eyes.  So, how do I really know I am getting authentic interest on my site or just junk?  How do I keep from getting the junk in the first place?

One of the answers could be found in website marketing.  You know, pushing out my content to those that might find it relevant through search engine management and PPC (Pay Per Click) management and then from there, measure its effectiveness through either microsite monitoring or just plain Web site traffic analytics.  I am curious to know what tools some of you may be using presently to do this.  My company is a B2B, which is important to note.

Me, well I will continue to answer questionaires dishonestly but I will be smart enough to get a hotmail account for all the junk I will get in return.

Social Media for a B2B? Come on!

Saturday, September 26, 2009 by Barbara Kovacs

Wow.  I just read this great article on the effectiveness of Social Media specifically Facebook and it made me realize the vast possibilities for my organization. Take a minute to read Facebook's frighteningly impressive ad potential and see what I mean.  I realize this article is geared more for the B2C then the B2B but I think that is changing even as we speak. 

Yes, social media marketing is one piece of the pie, yet tying it to specific offline activity is key.  As a marketer responsible for Lead Generation, it is one thing to get alot of leads but it is quite another to actually have the majority of those leads be highly qualified. My goal is to create a healthy sales funnel and consequent sales pipeline.   Now, with lead scoring every lead you receive can be a high quality lead.  So, when will we initiate trigger marketing based on where someone goes on our Facebook or website?  Now is the answer!

What is cool is the ability to send a person a highly personal communique which then links out to a specific microsite or purl.  They get to then be engaged with marketing content relevant to them and all the while we are scoring them on thier behavior and determining our next line of communication.  Kind of like predicitive modeling.  Yes, digital marketing has taken on a whole new life and it is time to join the fun but don't just jump in, be deliberate, methodical and open to change.  Make sure your technology for karketing is the best... meaning use a robust, easy to use marketing software tool.  We use Aprimo Marketing Studio and love it.  What do you use?

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